Chiang Mai Umbrellas and Sunisa Umbrella Factory value your privacy and your security when using the web and our web site.

Your Privacy

We will never share inquiry or customer data with anyone, other than those required to complete your purchase and those required by law.

Name and address details

Name, address and phone details are needed to calculate shipping cost, prepare the payment process and to arrange shipping. You send us these details by our contact page or by email. The information contained in your initial contact inquiry may be stored on our web site. All other details are not. To make a purchase, you need to share some of these details with the payment processor, that is your bank or Wise. So, their privacy policies apply as well.

Design and logos

You may be sending us personal or company design and logo data. Be assured that we treat this data with utmost confidentiality. These designs and logo data belong to our customers and are never shared with anyone. When your order, we do share these designs and logos with our specialized printers, and the same goes for them. The designs and logos you see on our pages are with shown with the explicit permission from our customers.

Browsing data and cookies

Our website uses no cookies.

Our website collects non-personal statistical data such as your originating IP address, the browser and operating system you use, and your internet service provider. These are non-personally identifiable statistical data that most other websites collect as well. These too, are not shared with anyone. As a matter of principle, our web site does not place so-called "third-party" cookies, such as from google analytics, advertising agencies or any other tracking services. These are generally used to combine your various activities on the internet in order to provide you self-serving content, while suppressing other content whose existence you won't be informed of.

Exceptions

An exception to the non-disclosure of statistical and personal information is for abuse of our web site, email, and for abuse or fraudulent use of financial transactions, which are reported to the authorities, or if we are required to do so by law. So far, we have not disclosed such information on these grounds since our establishment.

Security

Website security

Chiang Mai Umbrellas uses a modern, continuously updated web site system, open-source Drupal. Among many others, it is used, for example, by > this website.

Secure connection

Our website does not collect or store sensitive user data. Our website uses the secure socket layer/transport layer (SSL/TLS) and "https" prefix showing the PadLock icon for the entire website. You browsing is encrypted, your contact message is encrypted, email contact is encrypted as long as you use the same protocol.

So, while we do everything to keep our website and our server secure, we ultimately cannot make any guarantees. Unfortunately, that's the nature of the internet.